Introduce products/services to acquaintances and regular customers, and listen to their opinions

AskMillions makes it easy to create promotional materials. In addition, you can share promotional materials with your acquaintances and regular customers through various social media channels. In addition, AskMillions provides the results of collecting customer opinions (NPS, surveys, comments, etc.) and customer behavior analysis results (customer flow trends, re-share results, etc.).

Promote your business easily with AskMillions

Step 1.

Promotional
Production

Step 2.

Publicity
Shared

Step 3.

PR results
Analysis

Step 1. Create promotional material

You can create promotional materials by registering only the title and image of the promotional material.

Optionally, you can add additional descriptions, images, videos, links, and surveys to the promotional material.

Step 2. Sharing promotional materials and understanding customer opinions

After the promotional material is created, you can easily share it with your acquaintances or customers.

You can share using an existing SNS app, email, or copy address, >recipients can click the message link to check the shared promotional material.

You can determine the loyalty of your customers by displaying the degree to which customers who have viewed your promotional material recommend to people around you as a Net Promoter Score (NPS).

For example, customer loyalty is measured by measuring answers to the question ‘How much would you recommend a specific product/service or brand to people around you?’ on a scale of 0 to 10.

Customers who give you a score of 10 or 9 are called recommended customers (Promoters). Customers who respond with a score of 6 or less are said to be non-recommended customers (Detractors). NPS is the result of subtracting the percentage of Detractors from the percentage of Promoters among all customers who responded. An NPS lower than 0 indicates that the percentage of non-recommended is greater than the percentage of recommended.

Customer evaluation screen for promotional material

After the promotional material is shared with customers, you can collect customer opinions through surveys and comments.

By creating a survey when producing promotional materials, companies can actively collect customer opinions on their questions. For example, if you want to know what customers think about a product or service that you recently launched, take a survey to get customer feedback.

In addition, when customers register comments on promotional materials, you can communicate with the company and understand customer opinions.

Survey function

Comment function

Step 3. Analysis of promotional results

Analysis of publicity effect through social media sharing

If the customer clicks the link to the landing page shared with the customer through SNS, the customer can visit the landing page. AskMillions provides advertisers with the results of customer visits to their landing pages by date and by social media channel.

Analysis of Net Promoter Score (NPS) results

When a customer evaluates the Net Promoter Score (NPS) for promotional materials, AskMillions provides the analysis results of customer loyalty by customer group, NPS scale, and trend. Compared to the existing simple customer satisfaction survey, the Net Promoter Score (NPS) manages customers by dividing them into recommended customers, neutral customers, and non-recommended customers.

Analyze survey results

If you create a questionnaire in the promotional material, AskMillions provides the results of analyzing the survey results for the answers answered by customers.