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Did you deleted Facebook account ? Why ?
- K Kai
- 2020.03.11
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Based on Mark White's article, "In 2018, a US survey revealed that 9% of those surveyed had recently deleted their Facebook account, while a further 35% reported that they were using the social media platform less."
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Net Promoter Score(NPS) Assessment
How likely is it that you would recommend this product/service to a friend or colleague ?
What are the primary reason you gave us that score ?
Net Promoter Score (NPS)
NPS is the proportion of net recommended customers to all customers and represents customer loyalty. Net recommended customers subtract the number of non-recommended customers (less than 6 points) from the number of recommended customers (9, 10 points).
It is expressed as a percentage from a maximum of 100% to a minimum of -100%, and a percentage lower than 0 means that there are more detractors than promoters.
It is expressed as a percentage from a maximum of 100% to a minimum of -100%, and a percentage lower than 0 means that there are more detractors than promoters.
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